The Factes Africa group has identified the ICT sector as strategic for its long-term growth. Nationtel, which forms part of the group, is a level 1 B-BBEE contributor under the government’s ICT sector code. As a service-orientated organisation, the company is committed to providing state-of-the-art equipment and one-stop excellence to its clients.

Nationtel's services include, but are not limited to, project and programme management, escalation management, pre-build, providing equipment and material (vendor independent), build, commissioning and integration.

Service range from wireless, fibre and satellite to civil and construction works, underground and overhead telecommunications networks, chamber building and laying of ducts and installations of overhead routes.